Command Center

Some of the possibilities for this error are as follows :


1. Make sure your e-mail settings are correct: Mail Server, Username, and Password.

2. Clear messages in the outbox folder

3. Delete large emails, if any, in webmail.

4. Adjust mail server timeouts.

5. Your antivirus program has e-mail protection enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. Temporarily disable the antivirus e-mail protection utility and check.

6. Create a new profile to check if it's a profile issue.

Outlook remembers every address you have typed in a To:, Cc: or Bcc: field. This is good: when you start keying in a name or address, Outlook automatically suggest the contact in its entirety.

Delete an Address from the Outlook Auto-Complete List

• Create a new email message in Outlook.
• Start typing the name or address you want to remove.
• Use the down arrow key to highlight the desired (undesired) entry.
• Press Del.

Want to Edit the Outlook Auto-Complete List?

Prevent Outlook Address Auto-Completion Altogether

• Select Tools | Options... from the menu.
• Go to the Preferences tab.
• Click E-mail Options....
• Now click Advanced E-mail Options....
• Make sure Suggest names while completing To, Cc, and Bcc fields is not checked.
• Click OK.
• Click OK again.
• Click OK once more.

If the above doesn't work, you have to go "contacts" folder and modify accordingly.

REFERENCES
http://email.about.com/od/outlooktips/qt/et_del_autocomp.htm

Identify & Locate Your Windows Live Mail Store Folder

1. Open Windows Live Mail, Select Tools | Options from Windows Live Mail toolbar. This will display following Options box:
   
   
   
2. From the Options box go to the Advanced Tab then click the Maintenance button as shown below:
   
   
   
   
3. From the Maintenance box, Click the Store Folder button as shown below:
   
   
   
4. Now this will display the following box having store folder location as shown below:
   
   

After researching many Forums on this issue, the solution that eventually worked for me was as follows:

1) In MS Outlook 2007, click on 'Tools'
2) Move mouse over 'Send/Receive' to bring up additional menu
3) Move mouse over 'Send/Receive settings' to bring up additional menu.
4) Click on 'Define Send/Receive Groups'
5) Under the Setting for Group "All accounts", uncheck box which reads "Schedule an automatic/send receive every....". 

I also unchecked the box under "Schedule an automatic/send receive every...." under 'When Outlook is Offline'

The only issue now is that I have to click the "Send/Receive" icon on the main Outlook toolbar to send and receive e-mail messages, but this is not a problem for me. Since doing this, I have not received the IMAP error.

The original post for this solution can be found at:

http://piiis.blogspot.com/2007/08/stop-annoying-imap-error-m essage-in.html

Please post a reply to let people know whether this solution works for you so that this thread is complete.




REFERENCES
http://www.office-outlook.com/outlook-forum/index.php/m/168216/

Outlook express data consists of the several parts.

• Email messages
• Account settings
• Address Book (if used)
• Mail rules (if any)
• Passwords

1. Email Messages:

2. Account settings:

3. Address Book

4. Mail Rules

5. Passwords

• Q270670
• Q276511

1. Launch Outlook 2010.
2. From the Home tab of the top ribbon, click the New E-mailbutton.
   
3. In the New E-mail window, click the Options tab.
4. On the Options  ribbon, click Direct Replies To to bring up the Properties dialog.
   
5. Under Delivery options, make sure the Have replies sent to: checkbox is checked.Specify the email address where you want your replies to be sent to.  (You can also click theSelect Names… button to select from your contact list.)
   

REFERENCES
http://blackbeltreview.wordpress.com/2011/03/01/how-to-change-reply-to-email-address-in-outlook-2010/

Change where sent messages are saved when using an IMAP e-mail account

In Microsoft Office Outlook 2007, you can specify where sent items are saved for your IMAP e-mail account. For example, if you are at work and add a personal e-mail account to Outlook, you can configure your sent items to be saved in the Sent Items folder of the data file or in a Personal Folders file (.pst) for your personal account.

NOTE The first time you send an e-mail message with your IMAP account, you are prompted to choose the folder where you want sent items saved.

• On the Tools menu, click Account Settings.
• Select an e-mail account that is not an Exchange account, and then click Change.
• Click More Settings.
• In the Internet E-mail Settings dialog box, click the Folders tab.
  
• To choose a custom folder for saving your sent items, click Choose an existing folder or create a new folder to save your sent items for this account in.
• Click a folder to save the sent items in, or click New Folder.

By default, the sent messages from all your accounts are saved in the default Sent Items folder in Outlook. If you have an Exchange account in your Outlook profile, the default folder is Sent Items in your Exchange mailbox.

• Click Choose an existing folder or create a new folder to save your sent items for this account in, expand the folder list, and then click a folder. Usually, you choose Sent Items in the data file for the account that you selected.
  NOTE You should first make sure that you are subscribed to the Sent Items folder so that it will appear in the Internet E-mail Settings dialog box as described in step 4. For information about how to subscribe to IMAP account folders, see the See Also section.

Contents  [hide] 1 IMAP 2 8Convert 3 Thunderbird 4 Outlook Express

IMAP

1. Enable IMAP on your email account. [1]
2. In Windows, open Outlook and add your IMAP account. [2]
3. Copy the folders (don't drag and drop them) from your PST file into your IMAP account. Drag and drop will move (not copy) your folders and you may lose mail if the communication is interrupted during the move.
4. On the Mac, open Mail and add your IMAP account. [3]
5. If you want your mail stored on your Mac, you can copy it from your IMAP account to mailboxes created by selecting "On My Mac" as the location in the new mailbox dialog inside the Mail application.

8Convert

Thunderbird

1. Install Thunderbird. On first launch, tell it to import from Outlook (not Outlook Express).
2. It will import account settings, contacts and email.
3. Copy your Thunderbird profile (XP: C:\Documents and Settings\\Application Data\Thunderbird\Profiles\.default, Vista/7:C:\Users\\AppData\Roaming\Thunderbird\Profiles\.default) to your Mac. Several methods can be used to perform the copy operation:
   1. If both computers are on the same network, file sharing can be used.
   2. If the computers are NOT on the same network, the fastest approach is to zip-compress the profile folder in Windows, put it on an external storage device, bring the device to your Mac, connect it, and decompress the zip file.
4. Start the Mail application and go to File > Import.
5. Select Thunderbird and point it to the profile folder you copied to your Mac. The imported mail will be under "On My Mac".
6. To be safe, you can go to "Mailbox > Rebuild" inside Mail to make sure there's no corruption resulting from the import.

Outlook Express

1. Open Outlook Express on your PC.
2. Highlight all mail in a folder e.g. "important mail", and drag them into a any folder on your hard drive (ideally - outlook mail/important). Having Outlook run in window mode (not fullscreen) and dragging the mail to a folder on your desktop seems to be the easiest way, because you don't have to switch windows.
3. Make as many folders and fill them this way as you have/need, then copy them to your Mac.
4. Start Entourage (or Outlook) on your Mac (if you have either of them).
5. Drag them into a folder the same way as you exported them on your pc.
6. Now you should have the mail in Entourage.
7. Mail can now import mailboxes from Entourage.

REFERENCES
http://guides.macrumors.com/Moving_Email_from_PC_Outlook_to_Apple_Mail
http://www.mac-forums.com/forums/switcher-hangout/25838-outlook-express-mac-mail-how.html

REFERENCES
http://www.nemr.net/smartphones.html
http://www.motorola.com/Support/US-EN/Consumer-Support/Mobile-Phones/Droid+-+USA_Default+US_Loc%253AUS-EN
http://www.knowyourcell.com/motorola/motorola-droid/droid-guides/368831/how_to_setup_imap_and_pop3_email_on_the_motorola_droid.html

iPhone and POP3 Accounts

As providers of email facilities to business, Toucan Internet LLP is called upon to offer additional support for the many mobile devices that hang on the end of our services. Most of these have their own little foibles that, if you’re unaware of, can cost hours of lost time, raise your blood pressure to dangerous levels and leave you wondering why you ever upgraded in the first place. Don’t worry you’re not alone.
Some clients have issues connecting the iPhone to POP3 accounts, not because of the product itself, but rather the lack of configuration advice available to users. Having helped clients recently, this basic information may well be helpful to many.
If you have another device such as a main PC that is also collecting your email, then there can be clashes as the POP3 protocol that handles your mail can only service one device at one time, therefore if one is connected and the other one polls the mail box it will return an error as it cannot get access.
These are typical log errors that show the issue and your sysadmin people will be able to spot this:
Here we see the iPhone log in at 12:54:35 from IP address 212.183.140.122 and before that mail session has closed the office PC log has attempted a connection to the same account from 83.104.167.229. The office pc would report a connection error.
To avoid this being a continual issue one solution would be to only have the office PC collecting when you are there. There are countless other ways email accounts can be configured that we’ll not debate them all here, but rather flag up this iPhone/Mobile device and POP3 issue.
Particularly with the iPhone and the above configuration with an office PC on the same account it is important to set the iPhone push facility to “off”. From our experience if this is set to “on” the iPhone doesn’t close the session after polling the POP3 account therefore locking the mail box from access by other devices, such as the office PC.
Specific to Toucan Internet LLP POP3 accounts in the advanced settings set “SSL” to off. The SMTP authentication should be set to “password”.

Hi Simon
Thank you for your help and assistance with the iPhone4 queries, you have achieved in 5 minutes what Vodafone have taken over 2 hours to not resolve! I have discussed with them just now about Outlook needing to be closed to get emails on the iPhone and they have advised altering the Outlook settings to ‘keep the mail on the server’ which I have done and it appears to be working OK but goodness knows what else it will put out of sync!
 

REFERENCES
http://blog.toucan-group.com/2011/05/19/iphone-and-pop3-accounts/

• This guide will show you how to configure an IMAP account in Outlook 2011 for Mac with Exchange 2010

• Applicable to

  All SherWeb hosted Exchange 2010 accounts.

• Prerequisite

  • a SherWeb hosted Exchange 2010 account
  • an Outlook 2011 client

• How to

  1. Open Outlook 2011 for Mac.
  2. Click on E-mail Account.
  3. Enter your emal address in the E-mail address field, your password in the Password field, domain\SAM_account_name in the User name field. Then, choose IMAP in the Type dropdown menu, enter webmail.sherweb2010.com in the Incoming server field, check the box Use SSL to connect, enter smtp.sherweb2010.com in the Outgoing server field, check the boxes Override default port and Use SSL to connect, change the port to 587 for the Outgoing server. Finally, click on Add Account.
  4. Click on More Options.
  5. Choose Use Incoming Server Info in the Authentication drop down menu and then click on OK.
  6. Click on Advanced for more optional settings.

  If you need further assistance, please do not hesitate to contact us.
  

• Keywords

  Outlook 2011, Mac, Exchange, Share F

REFERENCES
http://support.sherweb.com/Faqs/Show/how-to-configure-an-imap-account-in-outlook-2011-for-mac-exchange-2010

-email(test.example.net)
   -foldertest (don't sync)
   -Inbox  (sync with webmail)
   -Junk E-mail (don't sync)
   -mail (sync)
          -Drafts( sync)
          -savedemail( sync)
          -Sent (need to specify when first configured)
          -test (sync)

+Update Folder list (to sync webmail)


Imap sync(mark READ for another Imap device), POP3 download(mark UNREAD)

In Outlook, as you start typing a name in the To box, a drop down list may appear, showing names of people to whom you’ve previously sent an email.

Sometimes those names are out of date, and the list includes old email addresses.
In my Outlook drop down lists there are multiple entries for some people – a current address and one or more older addresses. When sending email to those people, I waste time trying to remember which address is the correct one. I’d like to get rid of the old items in the list, so the correct addresses are the only ones left.

Remove the Old Addresses

1. Create a new email message
2. Start typing a name in the To box
3. When the drop down list appears, click the down arrow (or up arrow) key on your keyboard, to move to the name that you want to delete.
4. On the keyboard, click the Delete key.

Now when you start typing the name, the deleted names don’t appear.


REFERENCES
https://msmvps.com/blogs/deborahk/archive/2009/11/09/outlook-sending-to-the-wrong-email-address.aspx
http://blog.contextures.com/archives/2009/01/21/remove-old-addresses-from-outlook-drop-down-list/

Why is Outlook sending email using the wrong account, and how do I fix it? This is a great question, because this is an especially vexing and annoying problem that Outlook has. So here’s the situation. You’ve set up Outlook and, because it’s oh ever so helpful and convenient, you’ve configured several different email accounts to run through it. You can basically set up however many you want. Then Outlook will send email through a specific account that you tell it to. So let’s say that you have one main email account that you want to use, or maybe even you have a main email account and then you have another account that you use when you post on blogs and message boards and things like that. You don’t want to use your main personal account when you post on blogs and message boards because sometimes those email addresses can be picked up by spammer and who knows who else. You don’t want any of that spam or junk mail coming to your regular account. So, you think that you have everything all worked out, Outlook is managing and handling all of your different email accounts just the way that you want it to because, hey, you’re not getting any message that it’s having trouble and problems doing what you tell it to. And then you notice that it’s not working. Your main personal email account is the one showing up when you post on blogs and message boards. Or let’s say that you are sending emails to people and horrifically enough, your terrifying ex-girlfriend’s name and email account are the ones showing up as the sender because she used to live with you and you two shared a computer. No wonder nobody’s writing you back! They all think that your ex is hunting them down!

The really aggravating thing about this situation, other than the obvious fact that Outlook is screwing up your email account settings and turning everything into a disaster, is that Outlook doesn’t tell you when it’s going on. Outlook 2003 and earlier just goes on its merry little way, deciding which email account it’s going to be using to send your emails. You’re left entirely in the dark. Now you as the user might assume that since you’re the user you would be able to 1. make the decision regarding which email account is being used and 2. decide what to do if for some reason Outlook can’t use that account. Well, you, dear user, are assuming a bit too much.

So what’s going on when Outlook sends email using the wrong account? Here’s basically what’s happening when Outlook sends email using the wrong account. Now, let’s say that you have a bunch of different email addresses that you’re running through Outlook 2003 or earlier. Here are some things that you should know.

1. When you write a new email, then Outlook is going to use whichever email account you have designated as your default email account.

2. When you receive an email, and you reply to the email or forward it on to someone, Outlook will use whichever email account received the original message. So if you have a Hotmail account that’s being run through Outlook, and you receive an email sent to your Hotmail address, if you just hit reply, Outlook will send the reply mail through Hotmail instead of your Gmail address, which is the default email account.

3. No matter what the situation, you can decide explicitly which account to use. What you do is you click on the Accounts button that’s next to the send button. Then you can change which account you want to use, if it’s not the default or the receiving account.

Now the problem is that a lot of the time, even if you specify a specific account using the Accounts button, Outlook won’t use the account that you tell it to. This is because Outlook is having a difficult time sending an email on the account that you tell it to. The frustrating thing is that Outlook won’t tell you that it’s having a hard time; it just chooses a different email account.

One way that you can fix this problem is to go to the account that’s having problems. Send a test email and make sure that the sending authorization configuration is properly set. It should be set to “Use the same settings as my incoming mail server” instead of something along the lines of “Log in to mail server before sending mail”. It’s not really a particularly evident solution, but it should work.

REFERENCES
http://www.businessknowledgesource.com/technology/why_is_outlook_sending_email_using_the_wrong_account_and_how_do_i_fix_it_021513.html