Sunday, May 23, 2010

Solved: RDP Disconnected – Error Code 2825

SkyHi @ Sunday, May 23, 2010

Recently while trying to connect to a remote PC using the Remote Desktop manager called “mRemote”, I received a rather unhelpful error message:

RDP Disconnected! Error Code: 2825 Error Description:

However, if using Windows built in Remote Desktop Connection software (mstsc.exe) I was able to connect.

The answer was so simple, I almost did a facepalm. The remote machine had remote desktop enabled, but required Network Level Authentication (NLA). As soon as I enabled the option “Allow connections from computers running any version of Remote Desktop (less secure)” I was able to connect via mRemote.

My only guess as to why mRemote couldn’t connect is that I’m using the portable version of mRemote which requires you to manually register the various components used to connect to remote clients. The version of “AxInterop.MSTSCLib.dll” that came with mRemote and is registered for remote desktop usage must not support NLA. I couldn’t find an updated version of that file.

Maybe someday I’ll spring for VisionApp Remote Desktop, which is the product that the mRemote creator merged all further updates of mRemote into. You can also read my review of mRemote over here.