Every server at Softlayer supports IPMI. This provides the ability to remotely power on, power off, and reboot your server.
It also provides a Serial Console and/or Keyboard-Video-Mouse as if you were sitting in front of the physical computer.
We use the application IPMIView, provided by Supermicro, to connect to the server. The IPMI connection is established over our private VPN network.
You can download IPMITool at the following location:
(If you can not connect to the above server, you are not connected to the VPN or your connection is not functioning correctly.)
Once the software is downloaded and installed, you can view the login details of your IPMI card by logging into the portal at https://manage.softlayer.com and selecting "Hardware"->"View" on your server. There is a link to the IPMI details of the server off of this page. This will page provides the login, password, and internal address of your IPMI card.
Refer to the following Flash tutorials for further information on using IPMIView:
How do I reboot the server with IPMIView?
How do I use KVM over IP in Linux?
How do I use KVM over IP in Windows?
How do I view IPMI Sensor data?